FAQ

Picture this: a laser, a crystal, and your favorite image. The laser zaps into the crystal and voilà! Your picture is now a 3D masterpiece inside the crystal. That's Captur3d for you!

Absolutely! We at Captur3d are all about personal touches. Choose your design, pick your crystal shape, and feel free to add a message. You're the Picasso of this crystal canvas.

Easy peasy! We accept all major credit cards and PayPal. Payments are processed at the time you place the order. It's like buying a pizza, just without the extra cheese option.

While we're working on our stork delivery system, for now, we stick to trusted couriers. The design complexity determines production time (usually 3-5 business days). Shipping times? They depend on your location and the courier’s speed. Unfortunately, not as fast as storks... yet.

Your happiness is our command! If your smile isn't stretching from ear to ear, email us at support@captur3d.com. We'll do whatever it takes to turn that frown upside down.

Is the Earth round? Yes, we ship internationally! Here at Captur3d, we believe in spreading the love of 3D crystal art far and wide, no matter the borders.

Does your cat rule your world? Is your dog your best friend? We can engrave them into a crystal for you! We might just become your pet's favorite human...after you, of course!

Friends. Family. That guy photobombing in the background. We can take them all and crystallize the moment! Now, isn't that a way to capture memories?

We aim to please, but if you're not 100% satisfied, we have a refund policy in place. But we’re confident you’ll love it - after all, who doesn’t like a nice piece of 3D laser art?

Got more questions? We're all ears! You can reach out to us at support@captur3d.com. We promise to reply as fast as we can. We're not quite at the 'responding at the speed of light' level yet, but we're pretty quick!